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This accessibility statement applies only to the Hwb website https://hwb.gov.wales/

Using this website

This website is run by the Welsh Government and its suppliers. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

Follow the link for advice on making your device easier to use if you have a disability: AbilityNet

How accessible is this website?

We know some parts of this website are not fully accessible:

  • some pages do not have a 'skip to main content' link

  • some PDF documents are not fully accessible to screen reader software

  • some images do not have appropriate alternative text

  • text spacing and resizing does not work consistently across all pages

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact: 

We will consider your request and usually get back to you within 10 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us using the details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Welsh Government is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

Some older PDF documents are not fully accessible. We are working to enhance or replace these with accessible HTML content where possible. For legacy documents, fixing all issues would be a disproportionate burden.

Content that's not within the scope of the accessibility regulations

Some of our digital learning resources are created using third-party tools such as Articulate. While we aim to ensure this content is as accessible as possible, some interactive elements and media may not fully meet accessibility standards in all cases.

We are working to improve the accessibility of this content and, where possible, provide alternative formats or additional support.

Some additional third-party content and embedded tools may also be outside of our direct control and may not be fully accessible.

What we're doing to improve accessibility

We are actively working to improve accessibility across the website. Our current priorities include:

  • improving alternative text coverage for images

  • improving keyboard navigation across interactive components

  • reducing reliance on PDFs and replacing them with accessible web content

Accessibility is considered as part of all new development work and content updates.

Preparation of this accessibility statement

This statement was drafted and updated on 27th October, 2026.

The following tools and manual methods are used in testing:

How we tested this website

The website was last tested on 27th October, 2026.

Testing was carried out using a combination of:

  • automated accessibility testing tools

  • manual testing using keyboard navigation

  • screen reader testing (NVDA and VoiceOver)

Testing covered a representative sample of pages, including:

  • homepage

  • search and listings pages

  • news and events pages

  • resources pages

  • informational content pages

We plan to carry out regular accessibility reviews and update this statement at least annually.