Cymraeg

Hwb

Support Centre

Information

As an additional security measure, from 9 October 2019 Digital Champions and Hwb Administrators are required to use multi-factor authentication to access the User Management Portal outside school. Please see the guidance published in our support centre for help with setting up multi-factor authentication.

  • Getting started

    Adopting Hwb in your school, prerequisites, setting up accounts and more.

  • User management

    Help with your Hwb account, including passwords, creating accounts, deactivating or reactivating accounts and more.

  • Hwb tools

    Includes personalised assessments, resources, playlists, networks, classes and more.

  • Microsoft

    Includes Office 365, licensing and installation, Minecraft and more.

  • Google Workspace for Education

    Help with Google Workspace through Hwb, including Calendar, Docs, Drive, Forms, Chromebooks and more.

  • Just2easy

    Creativity tools, apps and games for Maths, English, Computing and more.

  • Adobe Spark for Education

    How to use Adobe Spark to create graphics, web stories, and video presentations.

  • Flipgrid

    Online video discussion platform that helps teachers see and hear from every learner in class.

  • Live lessons

    Includes live-streaming, video-conferencing, pre-recorded lessons and more.

  • Education Digital Standards and guidance

    Help with school digital environments, including network and data security, broadband connectivity, wireless networking and more.

  • Device management

    How to manage Chrome and Windows device settings, restrictions, deploying apps and extensions.

  • Trust centre

    How Hwb helps you stay safe online, including data protection, security controls and compliance.

Hwb Service Desk

Telephone: 03000 25 25 25
e-mail: hwb@gov.wales