Support Centre

Getting started

Adopting Hwb in your school, prerequisites, setting up accounts and more.

User management

Help with your Hwb account, including passwords, creating accounts, deactivating or reactivating accounts and more.

Hwb tools

Includes personalised assessments, resources, playlists, networks, classes and more.

Microsoft

Includes Office 365, licensing and installation, Minecraft and more.

Google Workspace for Education

Help with Google Workspace through Hwb, including Calendar, Docs, Drive, Forms, Chromebooks and more.

Just2easy

Creativity tools, apps and games for Maths, English, Computing and more.

Adobe Creative Cloud Express

How to create graphics, web stories and video presentations.

Flipgrid

Online video discussion platform that helps teachers see and hear from every learner in class.

Live lessons

Includes live-streaming, video-conferencing, pre-recorded lessons and more.

Wales Apple Regional Training Centre

A community of educators and institutions who provide online and face to face training.

Personalised assessments

Information for key stakeholders who do not have direct access to the personalised assessment web pages.

Education Digital Standards and guidance

Help with school digital environments, including network and data security, broadband connectivity, wireless networking and more.

Device management

How to manage Chrome and Windows device settings, restrictions, deploying apps and extensions.

Trust centre

How Hwb helps you stay safe online, including data protection, security controls and compliance.