Support Centre
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Getting started
Adopting Hwb in your school, prerequisites, setting up accounts and more.
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User management
Help with your Hwb account, including passwords, creating accounts, deactivating or reactivating accounts and more.
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Hwb tools
Includes personalised assessments, resources, playlists, networks, classes and more.
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Microsoft
Includes Office 365, licensing and installation, Minecraft and more.
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Google Workspace for Education
Help with Google Workspace through Hwb, including Calendar, Docs, Drive, Forms, Chromebooks and more.
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Just2easy
Creativity tools, apps and games for Maths, English, Computing and more.
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Adobe Creative Cloud Express
How to create graphics, web stories and video presentations.
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Flipgrid
Online video discussion platform that helps teachers see and hear from every learner in class.
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Live lessons
Includes live-streaming, video-conferencing, pre-recorded lessons and more.
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Wales Apple Regional Training Centre
A community of educators and institutions who provide online and face to face training.
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Personalised assessments
Information for key stakeholders who do not have direct access to the personalised assessment web pages.
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Education Digital Standards and guidance
Help with school digital environments, including network and data security, broadband connectivity, wireless networking and more.
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Device management
How to manage Chrome and Windows device settings, restrictions, deploying apps and extensions.
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Trust centre
How Hwb helps you stay safe online, including data protection, security controls and compliance.