Logging in and passwords
What to do if you have forgotten your password, need to reset passwords or have trouble logging in.
- Forgotten password
What to do if you have forgotten your user name or password
- Logging into Hwb remotely: Multi-factor authentication (MFA)
How to set up MFA to log into Hwb when you are not at your school or workplace
- Change my password
How to change your current password to a new password
- Resetting learner passwords
How school staff or Hwb administrators can reset passwords for learners
- Viewing and resetting passwords for staff and other users
How Hwb administrators can reset passwords for all users