Roblox

This mode allows you to play with other people. This can either be with selected friends or with other players you may not know.

The chat function allows players to communicate with each other within the app or game.

This is where users can create online games in Roblox.

This is the in-game currency used to make purchases on the platform.

This is where users can spend robux to buy accessories and items to customise their character.

This is a paid-for version of Roblox. There are three premium plans which give users either 450 robux, 1000 robux, or 2200 robux per month, depending on the plan. Premium users are also promised access to more content, like the ability to trade or play premium-only games.

Premium users can trade items or robux they have with another user in exchange for their items or robux.

Groups exist for all types of communities – fan clubs, help groups, hobbies etc. Users can set up groups or join groups that interest them.

This is an easy-to-use coding language and is embedded in Roblox. It gives younger players the opportunity to learn some basic coding to build a 3D world.

This can be used to customise Roblox objects and games by using the Lua to code.

These are games that users typically use to engage in inappropriate, and often sexualised, behaviour.

These are game experiences like vibe games, clubs, socialising and supportive spaces where the purpose of the experiences is to communicate with users as yourself not a role-play character. They are age restricted to users 13+.

These are in-game groups that players can create. Parties allow all players to be in the same game together and chat with each other.

There are comprehensive safety settings available on Roblox within the settings menu. These safety settings are now accessed via a separate parent’s account on Roblox rather than using a parental ‘PIN’ on a child’s account. Once a parental account has been created, you will need to link the account with your child’s account. You can either do this from an email you may receive from Roblox about adjusting a parental setting, or from your child’s account. 

If you have received an email from Roblox requesting your permission to review changes for your child’s account, you can follow these steps to enable parental controls:

• Register an account on Roblox.
• Once you have created an account on Roblox, select the gear icon on the upper-right corner of the screen.
• Choose ‘Settings’ and select ‘Verify My Age’. You will need to follow the steps to verify your age.
• Select ‘Agree’ to link your account with your child.

If you have not received an email from Roblox, you can follow these steps to link accounts with your child and enable parental controls (web):

Log into your child’s account.

• Select the gear icon on the top-right corner of the screen.
• Choose ‘Parental Controls’ and select ‘Add parent’.
• You may need to follow the steps to verify your age. You will need to add the parental Roblox account.
• You or your child may need to follow the steps to verify one or both of your ages.
• Once your age has been verified, select ‘Agree’ on the parental account to link it account with your child.

 To link accounts with your child and enable parental controls (Android/iOS):

• Log into your child’s account.
• Select ‘More’ at the bottom right of the screen and choose the gear icon labelled ‘Settings’.
• Choose ‘Parental Controls’ and select ‘Add parent’. You will need to add the parental Roblox account.
• You or your child may need to follow the steps to verify one or both of your ages.
• Once your ages have been verified, select ‘Agree’ on the parental account to link it account with your child.

Parental controls have been updated and allow parents to set specific restrictions on messaging other users and games or content they see on Roblox. Parents and carers can set ‘content maturity’ which will help determine the content seen by your child on Roblox. These settings replace age-based grades and are:

• Minimal
• Mild
• Moderate
• Restricted

You can also adjust who your child can message or receive messages from through the parental controls menu. 

To adjust who your child can message (web):

• Log into the parental account.
• Select the gear icon on the top-right corner of the screen to open ‘Settings’.
• Choose ‘Parental Controls’ and select ‘Communication’.
• Select ‘Experience chat’.
• You will be given the following options to choose from for ‘Experience chat’ and ‘Direct chat’:
  • Everyone
  • No one

To adjust who your child can message (Android/iOS):

• Log into the parental account.
• Select ‘More’ at the bottom right of the screen and choose the gear icon labelled ‘Settings’.
• Choose ‘Parental Controls’ and select ‘Communication’.
• Select ‘Experience chat’.
• You will be given the following options to choose from for ‘Experience chat’ and ‘Direct chat’:
  • Everyone
  • No one

You can choose not to enable Parental controls. Instead, work through the ‘Privacy’ menu and choose the relevant ‘Contact settings’ suitable for your child. You will be given the option to choose from the following for each option:

• Everyone
• No one

To adjust the content maturity level for your child (web):

• Log into the parental account.
• Select the gear icon on the top-right corner of the screen to open ‘Settings’.
• Choose ‘Parental Controls’ and select ‘Content maturity’.
• Slide the button across the content maturity scale to indicate the maturity level for your child. The settings range as follows:
  • Minimal: May contain occasional mild violence and/or light unrealistic blood
  • Mild: May contain repeated mild violence, heavy unrealistic blood, mild crude humour, and/or fear
  • Moderate: May contain moderate violence, light realistic blood, moderate crude humour, unplayable gambling content, and/or moderate fear
  • Restricted: May contain strong violence, heavy realistic blood, moderate crude humour, romantic themes, unplayable gambling content, the presence of alcohol, strong language, and/or moderate fear.

To adjust the content maturity level for your child (Android/iOS):

• Log into the parental account.
• Select ‘More’ at the bottom right of the screen and choose the gear icon labelled ‘Settings’.
• Choose ‘Parental Controls’ and select ‘Content maturity’.
• Slide the button across the content maturity scale to indicate the maturity level for your child. The settings range as follows:
  • Minimal: May contain occasional mild violence and/or light unrealistic blood
  • Mild: May contain repeated mild violence, heavy unrealistic blood, mild crude humour, and/or fear
  • Moderate: May contain moderate violence, light realistic blood, moderate crude humour, unplayable gambling content, and/or moderate fear
  • Restricted: May contain strong violence, heavy realistic blood, moderate crude humour, romantic themes, unplayable gambling content, the presence of alcohol, strong language, and/or moderate fear

To not participate in a Roblox ‘Party’ (web):

• Log into the child’s Roblox account.
• Select the gear icon on the top-right corner of the screen to open ‘Settings’.
• Choose ‘Privacy and Content maturity’ and select ‘Communication’.
• Choose ‘Party’ and select ‘No one’ for both ‘Party’ and ‘Group Party’.

To not participate in a Roblox ‘Party’ (Android/iOS):

• Log into the child’s Roblox account.
• Select ‘More’ at the bottom right of the screen and choose the gear icon labelled ‘Settings’.
• Select ‘Privacy’ and choose ‘Communication’.
• Choose ‘Party’ and select ‘No one’ for both ‘Party’ and ‘Group Party’.

To leave a Roblox ‘Party’ (Android/iOS):

• Select ‘Party’ at the bottom of the screen and choose the party you wish to leave.
• Select the red circle with the ‘X’ to leave the party.

Users can report and block other users who may be bothering them or behaving inappropriately on the platform.

To report a player:

• select the Roblox icon on the top left of the screen
• select the flag icon located next to the user’s name and choose the ‘Report’ tab
• work through the listed options to complete your report request

To report an inappropriate avatar:

• Select the Roblox icon in the top left of the screen
• Select ‘Avatar’ under ‘Reason for abuse’
• Note: users can also provide a screenshot of the avatar/inappropriate item
• Owners of the reported avatar receive a notification of their violation

To block a player:

• visit the user’s profile page
• select the three dots menu in the upper right-hand corner
• a menu will pop up where you can select ‘Block user’

To report a game:

• find the game you want to report and select the three-dot icon
• choose ‘Report’ and select the reason why you are reporting the game
• select ‘Report abuse’ to confirm

To report a chat (web)

• Select the gear icon on the top-right corner of the chat window.
• Select the three dots next to the username you want to report.
• Select the red ‘Report’ button to open the reporting form.
• Complete the form and select the green ‘Report Abuse’ button.

To report a chat (Android/iOS)

• Select the ‘i’ icon in the upper-right corner of the screen.
• Select the user to report from the list of conversation participants or use the ‘…’ icon next to the name.
• Then select ‘Report Abuse’.

Parent accounts are able to set screentime and spending limits for their children. You can set screentime limits in 15 minute increments and once your child reaches their screentime limit they are unable to access Roblox for the rest of the day.you can make changes to limit the number notifications your child receives. This may help them benefit from some screen-free time where they are not bombarded with Roblox notifications.

To change notification options (web):

• Log into the child’s Roblox account.
• Select the gear icon on the top-right corner of the screen to open ‘Settings’.
• Choose ‘Notifications’.
• Here you can select which notification settings you would like to change:
  • Mobile push notifications
  • Email
  • Experience notifications
  • Group notifications
• Toggle off all the notification settings in each category.

To change the notification options (Android/iOS):

• go to the ‘More’ menu by selecting the three-dot icon
• scroll down to ‘Settings’ and select ‘Notifications’
• here you can select what notifications you want to receive from the following options:
  • I receive a friend request
  • Someone accepts my friend request
  • I receive a private message
  • I receive update notifications
  • Analytics report becomes available
• toggle off the ‘Mobile push’ option to stop notifications appearing on the devices’ home screen

To disable in-app purchases on iOS:

• Go to ‘Settings’ > ‘Screen time’ and scroll down to ‘Content and privacy restrictions’.
• Select ‘iTunes and App Store purchases’ and set the option to ‘Don’t allow’. 

To disable in-app purchases on Android:

• Go to your Google Play Store app.
• Select ‘Menu’ > ‘Settings’ > ‘Require authentication for purchases’.

To set spending limits (web):

• Log into the parental account.
• Select the gear icon on the top-right corner of the screen to open ‘Settings’.
• Choose ‘Parental Controls’ and select ‘Spending restrictions’.
• Select ‘Monthly spending limit’ and write in a custom limit.
• Select ‘Update’ to confirm the new limit.
• You can also choose to receive notifications about transactions your child account makes by selecting ‘Spending notifications’ and choosing the following:
  • All transactions
  • High spend alerts
  • None

To set screentime limits (web):

• Log into the parental account.
• Select the gear icon on the top-right corner of the screen to open ‘Settings’.
• Choose ‘Parental controls’ and select ‘Manage’ just above the ‘Screen time’ chart.
• Select your child’s daily screen time limit.

Account deletion means all your information will be permanently deleted and cannot be restored. To delete an account on Roblox a user must submit a support request or use the mobile app. Users will need to know the email address that they used to register with for Roblox. Users also have the option of deactivating their account, which Roblox advises is reversible. Deactivated accounts are mostly hidden from other users, although Roblox notes that some information may still be visible, such as items listed on the Roblox marketplace.

To delete an account on Roblox (web):

• on the support request page, select ‘Type of help category’ and choose ‘Data Privacy Requests’
• a new category should appear under ‘Data Privacy Requests’ Select this category and choose ‘Right to be Forgotten’
• in ‘Description of Issue’ explain that you would like to delete your account
• press ‘Submit’ (Roblox may have additional identity verification steps to ensure the user is asking for an account deletion)

To delete an account on Roblox (Android/iOS):

• Select ‘More’ at the bottom right of the screen and choose the gear icon labelled ‘Settings’.
• Select ‘Privacy’ and choose ‘Account deactivation & deletion’.
• Next to ‘Initiate Account Deletion’, select ‘Initiate’ and follow the steps to begin account deletion.

To deactivate an account on Roblox (web):

• Select the gear icon in the top right corner and go to ‘Settings’.
• Under settings, choose ‘Privacy’.
• Navigate to ‘Deactivate Account’ and select ‘Deactivate’. Your account will be deactivated.
• Note: You may reactivate your account at any time by logging into it again.

To deactivate an account on Roblox (Android/iOS):

• Select ‘More’ at the bottom right of the screen and choose the gear icon labelled ‘Settings’.
• Select ‘Privacy’ and choose ‘Account deactivation & deletion’.
• Next to ‘Deactivate Account’ select ‘Deactivate’. Your account will be deactivated.
• Note: You may reactivate your account at any time by logging into it again.