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Getting Started

• New to Hwb?
  • What is Hwb?
  • How do I get started with Hwb?
  • Before your school starts...
  • What happens to my account when I move to a different school?
  • What happens to my content when I leave a school (or leave a school in Wales)?
• Requirements
  • What are the prerequisites for Hwb?
• Usernames and Passwords
  • How do I find usernames and passwords?
  • I’ve forgotten my password
  • How do I change my password?
  • Can I change my username?
  • Who can have a Hwb account?
• Using Mobile Devices
  • Can I access Hwb on my mobile device?
  • How do I get my e-mail / calendar on my mobile device?
  • Can I use the office 'Apps' on my mobile device with my Hwb account?
  • Do I need to download any 'Apps' to use the Hwb tools?
• Digital Champions / Admins
  • How does a school add a new Digital Champion?
  • I’m a Digital Champion, what do I need to know?
  • What happens if a Digital Champion leaves the school?
• Governors
  • Can governors access Hwb?
  • What do governors have access to?
  • What are the recommended tools for Governor collaboration?
  • What happens when a governor leaves a school?
• Public facing sites
  • What is a public facing website?
  • What are my choices for creating a public facing website?
  • Does it cost anything?
• Data sharing and consent for additional services
  • Data sharing
  • Additional services
• User management
  • Hwb Provisioning Client
• Getting more help
  • Where can I go for additional support?

• Contact Information
  • Welsh Government Telephone: 0300 025 2525 e-mail: hwb@gov.wales