Feeling worried? Need information? Want advice?

Are you worried about what's happening at the moment? There is plenty of free, confidential support available.



Meic is a confidential, anonymous, and free bilingual helpline service for children and young people up to the age of 25 in Wales.

From finding out what’s going on in your local area to help dealing with a tricky situation, Meic will listen even when it feels like no-one else will. They won’t judge you and will help by giving you information, useful advice and the support you need.

You can contact them in Welsh or English.

Meic is open 8am to midnight, 7 days a week. You can contact us by phone, SMS text and instant messaging. Meic is confidential, anonymous, free, and just for you.

Call for free on 0808 80 23456

Or text 84001

IM/Online chat:



Childline is a free, private and confidential service available to anyone under 19 in the UK where you can talk about anything. Whatever your worry, they are there to listen.

If you have concerns specifically about coronavirus, Childline have Coronavirus guidance available.

There are lots of different ways to speak to a Childline counsellor or get support from other young people.

You can call on 0800 1111.  It is free to call and it won’t show on your bill. Lines are open from 9am – 12pm.

You can speak with a counsellor in a safe space online about whatever is worrying you in a 1-2-1 chat

You can also join other young people on the message boards.

You can also send an email.

For more information on these services see the Childline website.

You can also contact Childline in Welsh.



Samaritans is a helpline service which is available 24/7 for anyone who’s struggling to cope or who needs someone to listen without judgement or pressure.

You can talk to Samaritans about what is happening and how you’re feeling and they will help you to find a way forward.

Whatever you're going through, call Samaritans free any time, from any phone, on 116 123.

Alternatively, you can email the Samaritans at You will receive a response within 24 hours.

If you’d prefer to write a letter, you can send it to



PO Box 9090


Samaritans aim to respond to letters within 7 days.

Live Fear Free

Live Fear Free helpline

Live Fear Free can provide help and advice to:

  • anyone experiencing domestic abuse
  • anyone who knows someone who needs help. For example, a friend, family member or colleague
  • practitioners seeking professional advice.

All conversations with Live Fear Free are confidential and are taken by staff that are highly experienced and fully trained.

Call: 0808 80 10 800

Available 24 hours a day 7 days a week.
About the helpline

Text: 07860077333

Available 24 hours a day 7 days a week.
About the text service


Available 24 hours a day 7 days a week.
About the email service

Live chat service

Available 24 hours a day 7 days a week.

If you can’t talk in safety, but you need help immediately, police forces across Wales will respond to a silent 999 call – dial 999 followed by 55 to indicate that you can’t talk, but need help.