Cymraeg

  1. Log in to Hwb and navigate to the User Management Portal.
  2. Click View Users > View Non-MIS.
  3. Change the filter ‘Active’ to a ‘N’, this will list all expired Non-MIS accounts.
  4. Locate the user you would like to reactivate.
  5. Click View Details.
  6. Click Manage User and select Activate.

Note the user will become active again after 30 minutes.

  1. Log in to Hwb and navigate to the User Management Portal.
  2. Click LA Name Users’ > Manage Local Authority Non-MIS accounts.
  3. Change the filter ‘Active’ to a ‘N’, this will list all expired LA Non-MIS accounts.
  4. Locate the user you would like to reactivate.
  5. Click View Details.
  6. Click Manage User and select Activate.

Note the user will become active again after 30 minutes.