Parents and carers
- Part of:
- Distance learning support
Welcome to parents and carers’ support
How does Hwb help my child learn?
Hwb is a website (or online platform) that helps teachers teach and pupils learn. It has lots of free apps and software, virtual classrooms, and a massive bank of materials for use in the classroom or online with pupils. It can also be used to share schools’ work and join up with other schools on projects. Hwb was designed and built in Wales and is world-class.
How do teachers use Hwb to teach?
Teachers can set up virtual classrooms and use applications like Google Classroom and Microsoft Teams to set questions and see all the answers. They can use Hwb tools and resources to make lessons and set work. Resources are available by age group across all subject areas.
How will my child use Hwb?
It’s on the web, so using almost any computer or tablet. Your child can visit hwb.gov.wales and click on resources to browse things of interest, but their school will have provided a username and password to log into Hwb, and instructions on where they will be setting work (Google Classroom, Teams, J2e etc.). That way, work and information specific to your child will only be seen by them.
How do I find out what’s on Hwb?
You can take a look round Hwb at any time without a username or password. Why not start by looking at ‘Resources’, which shows the kind of examples that are available. To see the work set by the school you need to log in with your child.
What’s the helpline number and email?
Please use email if you can as the team is getting a very high number of calls at the moment.
03000 25 25 25
How does my child log in?
Using a username and password given to them by the school.
Can I download the free applications and examples onto my computer to help my child? How do I do that?
Yes you can. Parents – not others - can download a fantastic range for use in the home. See Hwb.gov.wales/microsoft
What do I do if my child has a problem logging on or doesn’t have a password?
Learners will have usernames and passwords provided by their school. The username will end in @hwbcymru.net Contact your school initially if there’s a problem.
As with school normally, you need to ask your child to see their tasks and work. Through Hwb, your child has an individual log-on address, but parents do not have separate access. Tasks are set and marked by teachers using online tools like Google Classroom. High schools often use a homework app for both parents and pupils to track work – your school will let you know if that’s the case.
The videos below show how learners access some popular tools:
How to access on a mobile device
How to access on a computer
How to access Google Classroom through Hwb
Office 365 – TEAMS
How to access Office 365 and Teams through Hwb
How to access J2e through Hwb
How does my child find Hwb and log on?
A wide range of applications is available to logged-in learners via the Hwb platform’s menu including:
- Office 365 (See how to download the latest version of Microsoft Office at home here)
- Google for Education (Mobile apps available in your device’s app store)
- Adobe Spark (Mobile apps available in your device’s app store)
- Flipgrid (Mobile apps available in your device’s app store)
- Just2easy (Mobile apps available in your device’s app store)
- Encyclopaedia Britannica
- Hwb Classes
- User management (all users, except primary school learners, can reset their own passwords.)
Here’s an introduction to Minecraft:
Here is advice and guidance on how to stay safe online:
Within the Continuation of Learning Strategy it is paramount that there is equity for all. Part of this equity is to ensure ALN learners have access to the relevant Hwb tools so they can engage in their learning through the different digital platforms. This section provides ‘how to guides’ on how parents/carers can support children with ALN.
Microsoft tools that support children to read and write
j2e - Talk function - Parents/Carers
How to access Encyclopaedia Britannica
In the current crisis wellbeing is at the forefront of everyone’s minds and should be a priority when supporting learners. In this section there are ‘how to guides’ to support parents/carers to help their children submit work and access feedback.
Accessing Feedback in Google classroom
Accessing feedback from my teacher
Accessing Feedback in Teams